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​cRISIS services

Our 24/7 crisis services offer voluntary community based intervention to individuals in need wherever they are, including home, school, or anywhere else in the community where the person is experiencing a crisis.

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OHRS provides Crisis Helpline, Mobile Rapid Response Crisis Services, and Involuntary Treatment Assessments.

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Mobile Crisis Team

Serving Thurston & Mason Counties

  • Provides mobile crisis intervention services in varied environments in the community.

  • Assesses risk and safety factors of clients in crisis in the Thurston and Mason communities 

  • Referrals can be made by any person in the community. 

  • No insurance required to receive mobile crisis intervention services. 

Alternative response TEAMS

Partnering with Lacey Police Department, Mason County Sheriff's Office, Olympia Police Department, Pacific County Sheriff's Office, Shelton Police Department, Thurston County Sheriff's Office, Tumwater Fire Department

  • Our Alternative Response Teams are comprised of Clinicians, Peer Specialists, and Designated Crisis Responders. 

  • Alternative Response Teams develop a network or working relationships with jails, treatment providers, housing providers, veterans services, and other social services providers to help connect individuals contacted by law enforcement who may have behavioral health disorders or other needs.

  • Provide outreach, engagement, and liaison support to individuals seen on a recurring basis that require short term intensive case management.

  • Bridge gaps between police and/or emergency medical contacts and social services providers.

  • No insurance required to receive alternative response services. 

DESIGNATED CRISIS RESPONDERS

Serving a 7 County Region
(Thurston, Mason, Lewis, Grays Harbor, Pacific, Cowlitz, and Wahkiakum)

  • Provides Involuntary Treatment Act (ITA) evaluation services according to RCW 71.05 and 71.34.

  • Assesses risk and safety factors of clients in crisis in a 7 county region (Thurston, Mason, Cowlitz, Lewis, Grays Harbor, Pacific, and Wahkiakum)

  • Referrals can be made by any person in the community.

  • No insurance required to receive ITA evaluation services.

Crisis Helpline

Serving a 7 County Region
(Thurston, Mason, Lewis, Grays Harbor, Pacific, Cowlitz, and Wahkiakum)

  • OHRS manages the Regional Crisis Lines (RCL) and the Washington State 988 Suicide & Crisis Lifeline delivering 24/7/365 crisis intervention services via phone in a 7 county region (Thurston, Mason, Cowlitz, Lewis, Grays Harbor, Pacific, and Wahkiakum).

  • The Regional Crisis Line and 988 Suicide & Crisis Lifeline are staffed by trained Crisis Counselors who can help individuals experiencing mental health related distress such as thoughts of suicide, mental health or substance use crises, emotional distress, and other reasons to connect.

  • Calls or Referrals can be made by any person in the community.

  • No insurance required to receive crisis helpline services.

National Suicide & Crisis Lifeline: Call or Text 988
Thurston-Mason Crisis Services: 360-754-1338 or 800-270-0041
Lewis, Grays Harbor, Pacific, Cowlitz, and Wahkiakum DCR Line: 800-803-8833
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